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Terms and conditions

Please read carefully the terms and conditions of using this website as listed below. Your access/visit of this site shall be subject to the Terms and Conditions of Use, implies your consent and represents the entire understanding (agreement) between the parties.

Any order made on is submitted to the legal Romanian vignette Distribution Contract which Scala Assistance owns. Any type of order implies explicit and implicit consent of the user to the terms of the Distribution Contract. At your request, invoices can be certified by electronic signature (according to law No. 455/2001).
We also accept buyers from other countries and/ or delivery to other countries.
Romanian vignette prices include VAT and e-mail delivery is free! No extra charges!

Pursuant to the Law of Electronic Commerce (Law 365/2002 with amendments brought by law 121/2006) - "Art.7: The validity, legal effects and evidence of contracts concluded by electronic means
(1) The contracts concluded by electronic means cause all the effects the law recognises for contracts when the conditions required by the law for their validity are met.
(2) For the validity of the contracts concluded by electronic means the previous consent to use of the parties electronic means is not necessary.
(3) The evidence of contract conclusion by electronic means and of the incumbent obligations is subject to common law provisions regarding evidence and to the provisions of Law no.455/2001 on electronic signature. "
With the exception mentioned by art. 16 of GEO. 34/2014 on consumer rights in contracts with professionals and amending and supplementing certain nornative acts, Romanian vignettes (road user charges in Romania) cannot be returned and no special provisions are required concerning the warranty and service applied to the product/ service:
" Art. 16 - Exemptions from the right of withdrawal - Are exempt from the right of withdrawal stipulated in Art. 9-15 concerning distance contracts and contracts outside of commercial spaces as follows:
 c) the supply of products made after the consumer presented specifications or clearly personalized."

Information provided by Users will be stored by SCALA  ASSISTANCE in electronic format and will not be delivered to any third party, other than those directly involved in providing specific services of website.
The technical means the service provider supplies the recipient to identify and correct any errors occurred during data entry are: e-mail (office @ roviniete . ro) or fax: 004.0264.593.707.
The language in which the contract may be concluded is Romanian only.

The terms and conditions above are valid and apply to all websites for which SCALA ASSISTANCE holds the quality of author / owner / administrator.
Contracts are subject to regulations issued by C.N.A.I.R. S.A. with subsequent amendments.

Terms and conditions of use are subject to the Romanian laws. In the event of disputes an amicable solution shall be attempted within 30 working days after the registration of the claim. In the event no agreement is reached within the  term specified above, the court of jurisdiction shall be appealed to.
Short messages (SMS) paid alerting service
The paid alerting service through short messages (SMS) provided by Scala Assistance is intended to notify about the expiry of vignettes purchased on, paid by payment processor.
The service is addressed exclusively to users of mobile networks from Romania.
Information provided by SMS is based on the data entered by the User when an order is placed.
While Scala Assistance ensures that information is made available to the User, promptly and accurately, the User is responsible for providing a correct phone number and maintaining a mobile phone compatible with SMS text and network, where Scala Assistance can send text messages.
The User is responsible to ensure the connection to a mobile network capable of receiving SMS services.
The User understands that, if the phone is switched off, disconnected for any reason, or is out of the area of coverage for a period of 24 hours or more, the supplier of mobile network may delete any SMS messages that are to be received.
The SMS alert service may, at any time, be adversely affected by problems of the User's phone network, events of force majeure or interference in the coverage area of the network. Scala Assistance is not responsible for any kind of loss, damage or expenses incurred directly or indirectly as a result of difficulties caused by the mobile service provider.
The SMS alert is sent the day before the expiration of the vignette. The delivery time depends on many factors, such as feasibility of mobile network traffic or if the user's mobile phone is switched on. Therefore, this time can not be guaranteed by Scala Assistance. Scala Assistance is not a mobile network operator and does not guarantee delivery of SMS text messages.
The User must provide a correct mobile phone number. Completing a wrong phone number entails the inability of the Supplier to deliver the service.
The service will be available from the moment the Romanian vignette is issued until one day before its expiry or another period Scala Assistance can recommend via website. Scala Assistance may, upon its own initiative, temporarily suspend the provision of this service, if such disposal may significantly affect the quality of any service provided. Scala Assistance reserves the right to withdraw this service at any time and without notice.
If the User does not receive a SMS for the service paid, it must inform the Provider by e-mail: office @ roviniete . ro or phone: (004) 0264 593 707.
Scala Assistance shall take all precautionary measures in order to send the requested information. Scala Assistance expressly excludes all liability, including negligence with regard to any information from third parties or other materials made available or which can be accessed using SMS text services. Scala Assistance is not responsible or liable for unforeseen events or circumstances beyond its control.

SCALA ASSISTANCE benefits from all legal rights recognised to authors, according to the Romanian and international laws.
Its entire and/or partial content may not be reproduced, duplicated, copied, resold, visited or exploited for commercial purposes without written consent of the owner.
We state on our own accountability  that the entire content on the website is original or uses resources (product images, specifications, videos, text, etc.) with the consent of the source (e.g., manufacturer, supplier, etc.), without infringing copyright law.
The reporting of cases of infringement to copyright law shall be made in writing by e-mail to office @ roviniete . ro

Conditions of use. Guarantees.
The user uses the site at its own risk, SCALA ASSISTANCE being free of any liability for direct or incidental damages caused by using or accessing/visiting the site or as a result of using the information on the site. SCALA ASSISTANCE shall not be liable for any error or omission that might occur while drawing up or displaying materials on the website.
Any unauthorised operations on this site and the attempt to such operations, including without being limited to: abusive use, fraudulent use, unauthorised access, modifying, copying information with the purpose to market it, blocking access, and so forth, shall be punished according to the law.

For online card payments, delivery will be made only after the online payment processor's confirmation of having billed the customer's bank account.
In cases of dissatisfied customers, the designated person in our company in order to achieve internal conciliation is Mr. Dan Ciceu. He may be reached by e-mail: dan . ciceu @ roviniete . ro

All the requests made on shall automatically include your e-mail address into the company newsletter database as well as into the Scala group of companies. To "Unsubscribe" you just need to inform us in writing, using the e-mail address: office @ roviniete. ro or the fax number: 004.0264.593.707.
We do not send unsolicited commercial messages (spam).

Security of your personal information
According to Law 677/2001  on the Protection of Individuals with Regard to the Processing of Personal Data and the Free Movement of Such Data, amended and completed  and to Law 506/2004  on the processing of personal data and the protection of privacy in the electronic communications sector we are obliged to manage safely and only for specified purposes the personal data which you provide about yourself. The order form details shall only be used to send you order confirmation, sales information etc. We undertake not to make public or sell databases containing personal information of our customers. Pursuant to Law 677/2001, have the right to access and modify the data, the right to not be subject to an individual decision and the right to appeal to a court of law. At the same time you have the right to deny the processing of your private information and to require data deletion. To exercise these rights, you should submit a dated and signed written request to

Privacy policy
We strictly abide the privacy policy with our clients details and are committed to use them solely for the purpose for which they were entered and for commercial information about this shop. We do not encourage SPAM, do not disclose e-mail addresses to third parties, do not sell, offer, exchange e-mail addresses obtained through this site.


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